| Job Title: | Officer, Customer Liaison (Level 1) |
| Company: | standard bank |
| Job Reference: | 80406478A-0001 |
| Location: | Ethekweni,, ZA |
| Employment Type: | Full Time |
| Date Posted: | 2024-10-31 |
| Closing Date: | 2024-11-30 |
| Salary: | ZAR 124000 - 139000 per year |
Officer, Customer Liaison (Level 1) - Job Description
To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
Minimum Qualifications
National Certificate (NQF5)
Experience
1-2 years branch banking experience with exposure to enquiries and query management.
Additional Information
Behavioural Competencies
Meeting Timescales
Completing Tasks
Showing Composure
Articulating Information
Team Working
Technical Competencies
Banking Process and Procedures
Product Knowledge
Customer Reception and Channelling
Client Servicing
Qualifications
Minimum Qualifications
National Certificate (NQF5)
Experience
1-2 years branch banking experience with exposure to enquiries and query management.
Additional Information
Behavioural Competencies
Meeting Timescales
Completing Tasks
Showing Composure
Articulating Information
Team Working
Technical Competencies
Banking Process and Procedures
Product Knowledge
Customer Reception and Channelling
Client Servicing
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