2025 Opportunity: Retail Store Manager (45hr) - Sterns - Kathu in Northern Cape

Job Title:	Store Manager (45hr) - Sterns - Kathu
Company:	Sterns
Job Reference:	5699
Category:	Retail
Location:	Kimberley, ZA
Employment Type:	Full Time
Date Posted:	2025-02-27
Closing Date:	2025-03-31
Salary:	ZAR 5400 - 8500 per year

Store Manager (45hr) - Sterns - Kathu - Job Description

Introduction

We’re the designers, the makers, the shakers and the teams behind the scenes

About the Company

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

Responsibilities

Driving turnover to ensure the achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Required Qualifications

A Matric certificate.
Minimum 3 years retail experience with a minimum of 1 year store leadership experience

Skills:

Builds Customer Loyalty
Customer Service
Delivery Customer Value Management
Customer-Focused Approach Effectively Presents Solutions I
nitiates Compelling Sales Conversations Knows the Buying Influences Leverages Digital Communications with Customers Manages Resistance Managing the Sales Process Navigates Customer Challenges
Negotiation & Selling Planning & Organizing Policy & procedures Strategic Sales Planning Leadership Behaviors Act
ion Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Customer Focus - understands, anticipates, and meets the needs and expectations of customers
Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others