CLIENT SERVICE OFFICER: QUALITY ASSURER (X13 POSTS) | Jobs Available at Department of Labour
| Job Title: | CLIENT SERVICE OFFICER: QUALITY ASSURER (X13 POSTS) |
| Company: | DEPARTMANT OF EMPLOYMENT LABOUR |
| Job Reference: | OFFICER |
| Category: | Government Jobs |
| Location: | Pretoria, ZA |
| Employment Type: | Full Time |
| Date Posted: | 2025-07-12T22:27 |
| Closing Date: | 2025-07-25T00:24 |
| Salary: | ZAR 175000 - 235000 per year |
CLIENT SERVICE OFFICER: QUALITY ASSURER (X13 POSTS) - Job Description
CLIENT SERVICE OFFICER: QUALITY ASSURER (X13 POSTS) | Jobs Available at Department of Labour
Introduction
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan
About the Company
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan
Responsibilities
- Provide screening services.
- Process applications for UIF benefits.
- Register payment continuation forms. Provide administrative functions.
Required Qualifications
- Matriculation/ Grade 12/ Senior Certificate.
Knowledge:
- Unemployment Insurance Act and Regulations,
- Unemployment Insurance Contribution Act,
- Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA),
- Treasury Regulations,
- Batho Pele Principles, Departmental 6 Policies,
- Procedures and Guidelines
Skills:
- Interview, Communication (verbal and written),
- Computer Literacy,
- Listening, Interpretation (ability to interpret the UI Act and Contribution Act),
- Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (Operational Systems).
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