New 2025 Government Jobs : ASSISTANT DIRECTOR: CLIENT SERVICES (X6 POSTS) in Gauteng
| Job Title: | ASSISTANT DIRECTOR: CLIENT SERVICES (X6 POSTS) |
| Company: | DPSA Government Jobs |
| Job Reference: | DIRECTOR: |
| Category: | Government Jobs |
| Location: | Pretoria, ZA |
| Employment Type: | Full Time |
| Date Posted: | 2025-09-06T20:09 |
| Closing Date: | 2025-09-20T22:08 |
| Salary: | ZAR 325000 - 468459 per year |
ASSISTANT DIRECTOR: CLIENT SERVICES (X6 POSTS) - Job Description
Introduction
All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. New 2025 Government Jobs : ASSISTANT DIRECTOR: CLIENT SERVICES (X6 POSTS) in Gauteng. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate’s suitability based on the post’s technical and generic requirements. The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the Pre Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-pre entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department, following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and 9 a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)
Responsibilities
Monitor and oversee client support services in Provinces. Monitor the implementation of service delivery improvements at Provinces. Champion and implement Batho Pele Principles in Provinces.
Required Qualifications
Undergraduate qualification (NQF Level 6) as recognized by SAQA in Customer Services/ Management/Customer Relations /Contact Centre Management/ Office Administration Management /Communication/ Marketing. 4 years’ functional experience in a Public Management of which 2 years is supervisory experience in processing environment. Knowledge: Relevant regulations, laws and legislation. Public Service Act. Public Service Regulations. Compensation Fund business strategies and goals. Compensation Fund business strategies and goals. Compensation Fund value chain. Directorate goals and performance requirements. PFMA and Treasury Regulations. Customer Service (Batho Pele Principles). Occupational Health and Safety Act (OHS). Promotion of Access to Information Act. The Constitution of RSA. Legislative Requirements: Compensation for Occupational Injuries and Diseases Act. Skills: Coaching and Mentoring. Conflict Management. Critical and Innovative thinking. Inspire Commitment. People Management. Performance and Oversight. Programme/Project Management. Quality/Assurance. Risk Management. Service Delivery Innovation. Stakeholder Development & Relations. Vision & strategy.
How to Apply
Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001. Or hand deliver at Department Employment and Labour, No. 47 Empire Road, Parktown, 2193. For online Applications Email to: jobs-GP1@labour.gov.za For Attention: Human Resource Management Gauteng Provincial Office. Chief Director: Provincial Operations: PO Box 940, Durban, 4000 or hand deliver at: 267 Anton Lembede Street, Durban. For online Applications Email to: Jobs-KZN8@labour.gov.za For Attention: Human Resource Management KwaZulu Natal Provincial Office. Chief Director: Provincial Operations: Private Bag X522, Bloemfontein, 9300 or hand deliver at Labour House, 43 Charlotte Maxeke Street, Bloemfontein. For online Applications Email to: Jobs-fs1@labour.gov.za For Attention: Human Resource Management Free State Provincial Office. Chief Director: Provincial Operations: Private Bag X5012, Kimberley, 8301 Or hand deliver at Cnr Compound and Pniel Road. For online Applications Email to: Jobs-NCKIM@labour.gov.za For Attention: Human Resource Management Northern Cape Provincial Office.
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