ASSISTANT DIRECTOR: USER DEMAND MANAGEMENT Vacancies
| Job Title | ASSISTANT DIRECTOR: USER DEMAND MANAGEMENT |
| Company | DPSA Government |
| Job Reference | 2026/241 |
| Category | Government |
| Location | Cape Town, ZA |
| Employment Type | Full Time |
| Date Posted | 2026-06-14T22:09 |
| Closing Date | 2026-06-29T00:07 |
| Status | Open for Applications |
| Salary | ZAR 368147 - 605742 per year |
ASSISTANT DIRECTOR: USER DEMAND MANAGEMENT - Job Description
Introduction
The Department of Public Works and Infrastructure is an equal opportunity, affirmative action employer. The intention is to promote representatively in the Public Service through the filling of these posts and with persons whose appointment will promote representatively, will receive preference. An indication by candidates in this regard will facilitate the processing of applications. If no suitable candidates from the unrepresented groups can be recruited, candidates from the represented groups will be considered. People with disabilities are encouraged to apply.
Responsibilities
Apply applicable policies, methods, best practices and standards as well as
ensure compliance with relevant user demand management regulations.
Facilitate the delivery of the accommodation services for Client Departments.
Co-ordinate and monitor the budget and expenditure levels of clients
Department. Supervise employees to ensure an effective service delivery. The
incumbent will be responsible for Key Account Management as a contact point
between the National Department of Public Works & Infrastructure and
assigned client departments. Ensure monitoring and implementation of
programmes for leased accommodation, capital works and planned
maintenance services. Render assistance to assigned client departments in
appropriately formulating accommodation requirements, asset plans and
budget. Assist with the consolidation and compilation of accommodation
related information in reporting to the client. Ensure efficient turnaround times
on strategic initiatives and programme related reports. Facilitate, chair and
minute regular forum meetings with client departments. Advice, interact with
and source information from client departments and departmental service
providers. Liaise with internal stakeholders in assisting external stakeholders
with registered queries. Assist with the implementation and management of
Service Level Agreements for client departments. Assist in the preparation of
reports to top management and all relevant stakeholders. Give inputs towards
the compilation and implementation of annual business plans for the
Directorate. Conduct site visits to ensure that state owned properties are
utilized efficiently and optimally. This post will require official travelling, working
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65
overtime and the incumbent must be willing and be able to travel as and when
required.
Required Qualifications
A minimum of three year-tertiary qualification (NQF Level 06) / National
Diploma in Public Administration, Management, Public Relations and
Communication, Real Estate Management or Social Science. Relevant years
of experience within stakeholder engagement, coordination in any field of
property and a valid driver’s license. The ideal candidate should have planning
skills, programme management, and client relations skills. An understanding of
different facets of the built environment and property industry is essential.
Knowledge: Works Control System (WCS); Public Finance Management Act
(PFMA); Treasury Regulations; knowledge of the built environment; project and
programme management; construction regulations; occupational health and
safety; Emerging Contractor Development Programme; sound budgeting;
procurement processes and Government Immovable Asset Management Act
(GIAMA). Skills: Advanced numeracy; organizing; interpersonal skills;
diplomacy; ability to follow a pro-active and creative problem; solving approach;
communication; advanced computer literacy. Personal Attributes: Innovative;
creative; trustworthy; hardworking; self-motivated; ability to work under
pressure; analytical thinking; facilitation; research. Willingness to adapt work
schedule in accordance with office requirements. Committed to designated
tasks.
How to Apply
For Cape town regional office: Email to: RecruitCPT26-61@dpw.gov.za