Three senior administration officer operations posts at Mdantsane, Kwa-Maqoma and Alice labour offices. R413 001 per year. Closes 16 October 2026.
| Job Title | Senior Administration Officer: Operations (3 posts) |
| Employer | Department of Employment and Labour |
| Reference Number | Mdantsane HR4/4/1/200; Kwa-Maqoma HR4/4/1/201; Kwa-Maqoma (Alice Satellite Office) HR4/4/1/202 |
| Category | Unemployment insurance |
| Location | Mdantsane and Kwa-Maqoma Labour Centres (Alice Satellite Office), Eastern Cape, South Africa |
| Employment Type | Full time |
| Date Posted | 2 October 2026 |
| Closing Date | 16 October 2026 at 23:59 (online) or 16:00 (walk-in) |
| Status | Open for applications |
| Salary | R413 001 per year |
| Minimum Qualification | Diploma / Associate degree |
| Experience Required | 2 years |
About this Senior Administration Officer: Operations (3 posts) position
Introduction
Three vacancies for a senior administration officer operations have opened in the Eastern Cape, one at the Mdantsane Labour Centre and two linked to Kwa-Maqoma, one of them stationed at the Alice Satellite Office. Each post has its own reference number, so choose carefully before you apply. The work focuses on unemployment insurance services: dealing with customers, checking the quality of applications and administering claims. The salary is R413 001 per year and applications close on 16 October 2026.
Three posts share one advert, so read the reference numbers carefully: HR4/4/1/200 is for Mdantsane, HR4/4/1/201 for Kwa-Maqoma and HR4/4/1/202 for Kwa-Maqoma staff stationed at the Alice Satellite Office. Send your application to the correct address for the centre you choose, because the two centres use different postal and email details. The advert asks for two years in a client services or claims processing setting, so highlight customer-facing work with insurance, claims or benefits. A valid driver's licence is required. Applying for more than one reference is allowed only if each application is complete and addressed correctly.
About the Employer
Labour Centres of the Department of Employment and Labour are the public face of unemployment insurance, work-seeker registration and employer services in each region.
Responsibilities
• Deliver unemployment insurance services by dealing directly with customers
• Quality assure and follow up on UI applications
• Administer UI claims and processing services
• Supervise human, financial and equipment resources in the section
Required Qualifications
• An undergraduate qualification (NQF level 6) in operations, public or business management, administration, financial accounting or finance
• Two years of functional experience in a client services, claims processing, operations or insurance environment
• A valid driver's licence
• Knowledge of the Unemployment Insurance Act and regulations, UIF policies and Batho Pele principles
• Interpersonal, presentation and problem-solving skills
Job Benefits and Perks
The advert lists R413 001 per year for each of the three posts.
How to Apply
Mdantsane: email Jobs-ECMDS@labour.gov.za, post to Private Bag X19, Mdantsane, 5201, or hand deliver to No. 1 Mazaule Street, NU 1, Mdantsane. Kwa-Maqoma and Alice: email Jobs-ECFOB@labour.gov.za, post to Private Bag X530, Kwa-Maqoma, 4735, or hand deliver to 528 Alice Road, Old Teba Building, Kwa-Maqoma.
Enquiries: Mr Lisolomzi Mduduma, (043) 285 0402 (Mdantsane); Mr Tamsanqa Mgudane, (046) 307 7280 (Kwa-Maqoma and Alice).
Priority goes to African, White, Coloured and Indian males and females and people with disabilities, as set out in the advert.
Use the new Z83 form, quote the reference number and make sure your application reaches the department before the closing date.
The source advert also lists this post in: Kwa-Maqoma, Alice (Eastern Cape). Confirm each location against the official advert before applying.
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