To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing…
| Job Title | Branch Delivery Sales and Service Team Leader |
| Employer | FNB |
| Reference Number | R54353 |
| Category | Bank |
| Location | Cape Town, Western Cape, South Africa |
| Employment Type | Full Time |
| Date Posted | 11 October 2026 at 19:43 |
| Closing Date | 25 October 2026 at 23:59 |
| Status | Open for applications |
| Salary | Not disclosed |
About this Branch Delivery Sales and Service Team Leader position
Introduction
To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer serviceHello Future Branch Delivery Sales and Service Team Leader
Welcome to FNB, the home of the #changeables. We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer centric financial solutions.
As part of our FNB Points of Presence (POP) team, the Branch Delivery Sales and Service Team Leader plays a critical role in leading, coaching, and supporting the branch sales and service team to achieve performance targets while delivering consistently exceptional customer experiences.
This role is accountable for driving sales performance, ensuring strong service delivery, embedding compliance and governance, and developing capable, high performing teams in a dynamic branch environment.
Now’s the time to imagine your potential in a leadership role where people capability, customer excellence, and commercial outcomes come together.
About the Company
FirstRand is one of South Africa's largest financial services groups, with the FNB, RMB and WesBank brands.
Responsibilities
Lead and support the sales and service team to achieve and exceed agreed targets
Drive sales across product and campaign initiatives to optimise growth and profitability
Deliver customer experience excellence aligned to organisational values and service standards
Communicate service solutions clearly and secure customer and stakeholder buy in
Ensure product knowledge and...
Required Qualifications
The minimum qualifications and experience are given in the official advert. Use the Apply Link to read them before applying.
How to Apply
Apply online through the FirstRand careers portal using the Apply Link.
Official source: FirstRand Careers · Last checked: 11 October 2026
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