Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers…
| Job Title | Branch Advisor FAIS |
| Employer | FNB |
| Reference Number | R54350 |
| Category | Bank |
| Location | Pretoria, Gauteng, South Africa |
| Employment Type | Full Time |
| Date Posted | 11 October 2026 at 19:43 |
| Closing Date | 25 October 2026 at 23:59 |
| Status | Open for applications |
| Salary | Not disclosed |
About this Branch Advisor FAIS position
Introduction
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.Hello Future Branch AdvisorWelcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence (POP), you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. As a Branch Advisor, you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.Now’s the time to imagine your potential in a team where you can become the best version of yourself.
About the Company
FirstRand is one of South Africa's largest financial services groups, with the FNB, RMB and WesBank brands.
Responsibilities
Build and manage long-term client relationships to support retention and growth
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
Educate customers to the correct Banking platform...
Required Qualifications
The minimum qualifications and experience are given in the official advert. Use the Apply Link to read them before applying.
How to Apply
Apply online through the FirstRand careers portal using the Apply Link.
Official source: FirstRand Careers · Last checked: 11 October 2026
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