To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including…
| Job Title | EVERGREEN TALENT POOL_Boom Street Node |
| Employer | FNB |
| Reference Number | R45211 |
| Category | Bank |
| Location | Pietermaritzburg, KwaZulu-Natal, South Africa |
| Employment Type | Full Time |
| Date Posted | 11 October 2026 at 19:43 |
| Closing Date | 25 October 2026 at 23:59 |
| Status | Open for applications |
| Salary | Not disclosed |
About this EVERGREEN TALENT POOL_Boom Street Node position
Introduction
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.Hello Future FNB Employee !
Please note that this a Talent Pool advert and not an active vacancy , we are looking for candidates that reside near the following branches;
Boom Street
Hilton
Bank Street
City Square
Edendale Mall
Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.
As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.
About the Company
FirstRand is one of South Africa's largest financial services groups, with the FNB, RMB and WesBank brands.
Responsibilities
Connect with our customers by living up to our brand promise of how we can help you? at all times.
Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
Always conduct themselves in an ethical manner.
Adhere to the TCF (Treating Customer fairly) principles in all that you do.
Identify and sell/cross sell products aligned to customer needs.
Maximise channel optimisation opportunities identified...
Required Qualifications
The minimum qualifications and experience are given in the official advert. Use the Apply Link to read them before applying.
How to Apply
Apply online through the FirstRand careers portal using the Apply Link.
Official source: FirstRand Careers · Last checked: 11 October 2026
Never pay to apply. Legitimate employers and government departments do not charge application fees. If anyone asks you for money, it is a scam.
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