Manage and grow a portfolio of clients within the Chinese sector, driving sustainable business performance and delivering exceptional client service.…
| Job Title | Service Manager, Chinese Sector |
| Employer | Standard Bank |
| Reference Number | 80435363A-0002 |
| Category | Bank |
| Location | 5 Simmonds Street, Johannesburg, Gauteng, South Africa |
| Employment Type | Full Time |
| Date Posted | 25 September 2026 at 23:59 |
| Closing Date | 25 October 2026 at 23:59 |
| Status | Open for applications |
| Salary | Not disclosed |
| Experience Required | 5 years |
About this Service Manager, Chinese Sector position
Introduction
Manage and grow a portfolio of clients within the Chinese sector, driving sustainable business performance and delivering exceptional client service. The role is responsible for developing and maintaining strategic client relationships, providing expert market insights, and ensuring portfolio profitability, compliance, and risk management.
About the Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Responsibilities
Working closely with cross-functional teams, the incumbent will deliver tailored solutions, identify growth opportunities, and support the expansion of the Chinese sector portfolio. The position also requires leading client engagements, monitoring market and regulatory developments, mentoring junior team members, and contributing to the achievement of business objectives through proactive stakeholder management and sector expertise.
Required Qualifications
Minimum Qualifications
Type of Qualification: Diploma
Field of Study: Business Commerce, Consumer Services, Finance, or related field
Preferred Qualifications
- Advanced Degree in Finance, Business Administration, or related field
- Professional certifications such as CFA, FRM, or equivalent
- Experience with risk management and compliance in the financial sector
- Knowledge of regulatory requirements in the Chinese financial market
Experience Required
Service Management
Operations
5-7 years
- Advanced general client services and/or support capability with seasoned technical experience.
- Client relationship experience preferred.
- Experience resolving complex client services issues, with demonstrated ability to interact across multiple internal stakeholders.
- Seasoned knowledge and/or exposure to banking products, services and channels as well as relevant sector experience with a deeper understanding of relevant industries.
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Checking Things
- Developing Expertise
- Developing Strategies
- Directing People
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Following Procedures
- Interpreting Data
- Making Decisions
- Managing Tasks
- Providing Insights
- Resolving Conflict
- Showing Composure
- Team Working
- Understanding People
- Upholding Standards
Technical Competencies:
- Business Administration Skills
- Business Development
- Client Knowledge
- Client Retention
- Coaching and Mentoring
- Compliance
- Data Analysis
- Data Management (Administration)
- Information Management
- Operational Planning
- Product and Services Knowledge
- Product Related Systems (Consumer Banking)
- Risk Awareness
- Risk Management
- Strategic Planning and Reporting
- Written Communication
How to Apply
Apply online through the Standard Bank Group careers site using the Apply Link.
Official source: Standard Bank Careers · Last checked: 11 October 2026
Never pay to apply. Legitimate employers and government departments do not charge application fees. If anyone asks you for money, it is a scam.
Other Jobs To Apply
| Lecturer – Health Science Research/Health Service Dynamics | View job |
| Gauteng Department of Health Vacancies 2026 | Food Service Aid | View job |
| Assistant Director: Auxiliary and Telecommunication Management Services | View job |
| Operational Manager Nursing Jobs: 4 Posts at Chris Hani Baragwanath Hospital | View job |
| Neurology Registrar Post at Charlotte Maxeke Hospital (Ref 056738) | View job |