Assistant Director: UI Operations Job at Department of Employment and Labour - Mpumalanga Jobs
| Job Title | Assistant Director: UI Operations Job at Department of Employment and Labour - Mpumalanga Jobs |
| Company | Government Jobs |
| Job Reference | HR4/4/7/69 |
| Category | Government Jobs |
| Location | Nelspruit, ZA |
| Employment Type | Full Time |
| Date Posted | 2026-06-26T23:12 |
| Closing Date | 2026-07-10T01:10 |
| Status | Open for Applications |
| Salary | ZAR 365147 - 605742 per year |
Assistant Director: UI Operations Job at Department of Employment and Labour, Mpumalanga - Job Description
Introduction
The Department of Employment and Labour is hiring an Assistant Director: UI Operations, reference HR4/4/7/69, based at the Provincial Office in Mpumalanga. The post offers R605,742 per annum, with applications closing on 10 July 2026 — 16:00 for walk-in submissions, 23:59 for online applications.
This role sits at the heart of Unemployment Insurance Fund (UIF) service delivery in the province, making it a strong fit for someone with operations management experience looking to step into a leadership role within government employment services
About the Company
This Assistant Director post is responsible for coordinating UI Operations across the Mpumalanga province, covering everything from claims assessment to registry services and appeals. You'll be managing a unit responsible for facilitating employer services, processing claims, and handling local appeals and complaints — a role that combines operational oversight with people management.
Responsibilities
As Assistant Director: UI Operations, you will:
• Facilitate the employer services function in the province
• Coordinate the provision of assessment, validation, and adjudication of claims
• Facilitate registry services across the province
• Coordinate local appeals and complaints processes
• Coordinate general support functions
• Manage resources within the unit
Required Qualifications
To qualify for this post, you'll need:
• An undergraduate qualification (NQF Level 6) in Operations Management, Public Management/Administration, Business Administration/Management, Administrative Management, Management, or Financial Accounting/Finance, recognised by SAQA
• A valid driver's licence
• 4 years' experience, including 2 years' functional experience in an Operations environment and 2 years' supervisory experience
• Knowledge of the Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Treasury Regulations, Public Service Act (PSA), Public Service Regulations (PSR), Basic Conditions of Employment Act (BCEA), Public Finance Management Act (PFMA), and POPIA
• Computer skills, report writing, people management, time management, communication, customer relations, supervisory, and coaching skills
How to Apply
Applications close on 10 July 2026 (16:00 walk-in / 23:59 online).
By post: Chief Director: Provincial Operations, Private Bag X7263, Emalahleni, 1035 By hand delivery: Labour Building, Corner Hofmeyer Avenue and Beatty Street, Emalahleni, 1035 Online: Jobs-ASD-UI@labour.gov.za
For online applications, combine your Z83 form and CV into one single PDF attachment. Zipped, IMG, and JPEG files will not be accepted. Use the correct job title and reference number (HR4/4/7/69) in your email subject line.
Enquiries: Ms E Bahololo — (013) 655 8700
Note: Indian Males, Indian Females, White Males, White Females, and Persons with Disabilities are encouraged to apply.
Only shortlisted candidates will be contacted. If you haven't heard back within 8 weeks of the closing date, consider your application unsuccessful.
TIPS TO STRENGTHEN YOUR APPLICATION
• Highlight your specific UIF or operations management experience, especially anything tied to claims processing, registry, or appeals handling.
• Clearly separate your 2 years' functional Operations experience from your 2 years' supervisory experience in your CV — the requirement is specific about both being distinct.
• Reference relevant legislation by name (UIA, UICA, PFMA) where you've applied it in practice, to show direct alignment with the role's knowledge requirements.
• Use the new Z83 form only — applications using the old version will not be considered.
• Combine your Z83 and CV into a single PDF for online submission — separate attachments or other file formats will lead to disqualification.
• Quote reference HR4/4/7/69 exactly in your email subject line, along with the correct job title.
• Prepare for both pre-entry assessments — a practical exercise and an integrity (ethical conduct) assessment — required of all shortlisted candidates.